Privacy Policy

1. Introduction

Welcome to BEAST ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp automation platform, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our Service, we may collect:

• Full name and business name
• Email address
• Phone number (including WhatsApp number)
• Billing and payment information
• Business address and industry type
• Account credentials

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

• Device type, browser type, and operating system
• IP address and approximate geographic location
• Pages visited, features used, and time spent on the platform
• Chatbot configurations and message analytics (aggregated)
• Error logs and performance data

2.3 WhatsApp Business Data

When you connect your WhatsApp Business Account to our platform, we may process:

• Message templates and their approval status
• Contact lists and customer interaction history
• Campaign delivery and engagement metrics
• Chatbot flow configurations

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send billing notifications
• Authenticate your identity and manage your account
• Send you service-related communications and updates
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms

4. Third-Party Services

Our Service integrates with or relies on the following third-party providers:

• Meta (WhatsApp Business API): To enable WhatsApp messaging, chatbot, and campaign functionality. Subject to WhatsApp's Privacy Policy.
• Google Firebase: For authentication, user session management, and analytics.
• Cashfree: For payment processing. We do not store your full payment card details on our servers.
• OpenAI: For AI-powered chatbot responses. Conversation data sent to OpenAI is processed in accordance with their data usage policies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use our Service. You can manage cookie preferences through your browser settings. Essential cookies required for authentication and core functionality cannot be disabled.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, secure authentication protocols, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@beast.com.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: